Band Space

Poqsy Legal Center

Policies that keep Poqsy transparent and trustworthy for every band.

Last updated: February 24, 2026

Overview

Poqsy is a software platform for musicians, technicians, and band managers who need a shared workspace for scores, setlists, media, and planning.

This page collects the main legal policies so customers can clearly understand who operates Poqsy, how we handle personal data, and what to expect when making a one-time lifetime purchase.

Poqsy currently offers access through a one-time lifetime purchase model for paid features. We do not currently use recurring subscription billing for Poqsy access.

Contact

Terms & Conditions (EULA)

By accessing or using Poqsy, you agree to these Terms & Conditions. These terms explain the scope of the service, your responsibilities, and how purchases are handled.

1. Eligibility and accounts

You must be at least 16 years old, or the age of majority in your jurisdiction, to create a Poqsy account. Band owners may invite additional users who accept these terms when joining.

You are responsible for safeguarding your login credentials and for all activity conducted under your account.

2. Purchases and billing

Paid web purchases are processed securely by Stripe. Purchases made in the Poqsy iOS app are handled through Apple In-App Purchase under Apple Media Services terms and App Store policies. Purchases made in the Android app are handled through Google Play Billing, as required by Google Play.

Poqsy paid access is currently offered as a one-time lifetime purchase (non-recurring) unless explicitly stated otherwise at checkout. Pricing is shown with applicable taxes where required by law.

You can review your purchase confirmations and receipts from the provider that processed your payment (for example Stripe, Apple, or Google Play).

3. Acceptable use

Poqsy is intended for lawful music collaboration. You may not use the service to store or distribute infringing, defamatory, or illegal content.

Do not attempt to bypass security controls, probe infrastructure, or resell the service without written permission.

4. Intellectual property and data ownership

You retain ownership of the files, recordings, notes, and metadata you upload to Poqsy. By using the service you grant Poqsy a limited license to host, display, and process that content solely to operate the platform.

All Poqsy trademarks, branding, and platform code remain the property of Poqsy Labs s.r.o. or its licensors.

5. Suspension and termination

You may stop using Poqsy or request account deletion at any time.

We may suspend or terminate access if you breach these terms, misuse the service, or if required by law.

6. Changes to the service or terms

We may update Poqsy or these Terms & Conditions to reflect product improvements or legal requirements. Material changes will be communicated via email or in-app notifications with reasonable notice.

Continued use after changes take effect constitutes acceptance of the revised terms.

7. Limitation of liability

Poqsy is provided "as is" and we disclaim warranties to the extent permitted by law. We are not liable for indirect or consequential damages, loss of profits, or loss of data.

To the extent permitted by law, our aggregate liability under these terms is limited to the total amount you paid to Poqsy for the relevant paid service.

If you have questions about these Terms & Conditions, contact support@bandspaceapp.com before using the service or making a purchase.

Privacy Policy

This Privacy Policy explains what personal data Poqsy collects, how it is used, and the choices available to you. We aim to align our practices with GDPR and other applicable privacy regulations.

1. Data we collect

We collect information that you provide directly, such as account details (name, email), band information, uploaded media, and comments.

Usage data such as device type, IP address, and activity logs may be collected automatically to maintain security and improve the service.

2. How we use data

Data is processed to deliver core Poqsy features, maintain security, provide customer support, and comply with legal, accounting, and tax obligations.

3. Legal bases for processing

We rely on contractual necessity to provide the service, legitimate interest for security and product improvement, and consent where required for optional communications.

4. Sharing with third parties

We use Stripe for web payments, Apple In-App Purchase for iOS purchases, and Google Play Billing for Android purchases (as required by Google Play). These providers may process personal data in accordance with their own privacy policies.

Infrastructure providers (such as hosting, analytics, or email delivery) receive only the data required to deliver the service, and vendors are bound by appropriate contractual safeguards where applicable.

5. Data retention and deletion

Workspace content is retained while you maintain an active account. When you delete content or close your account, we remove associated data within a reasonable period unless legal obligations require longer retention.

Backups are purged on a rolling schedule and are not used for live processing.

6. Your rights

Depending on your location, you may request access, rectification, portability, or deletion of your personal data. You may also object to or restrict certain processing.

Submit requests to support@bandspaceapp.com and we will respond within the timeframe required by applicable law.

7. International transfers

Where data is transferred outside the European Economic Area, we rely on appropriate safeguards such as Standard Contractual Clauses or providers located in jurisdictions recognized as providing adequate protection.

8. Security

We implement administrative, technical, and physical safeguards to protect personal data, including encryption in transit, role-based access controls, and regular monitoring.

Updates to this Privacy Policy may be announced on our website or by email. Continued use of Poqsy after an update means you accept the updated policy.

Refund Policy

Poqsy offers a personal workspace option so you can explore the platform before purchasing paid access. Paid access is currently offered as a one-time lifetime purchase (non-recurring).

For web purchases, you may request a refund within 14 days of the initial charge if the service is materially not as described or you experience critical issues that we cannot resolve within a reasonable time.

Refunds for purchases made through Apple are handled by Apple under App Store policies, and refunds for Android purchases are handled through Google Play under Google Play policies. Poqsy cannot directly issue refunds for purchases billed by Apple or Google Play.

We are committed to fair treatment and encourage you to contact us if something does not work as expected.